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Thread: Sheraton Grand Sydney Hyde Park, Sydney, New South Wales, Australia [Master Thread]
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Old Aug 5, 2014 | 9:16 pm
  #483  
youvesaiditall
 
Join Date: Dec 2012
Location: CLT
Programs: DL DM, AA Gold, Bonvoy Titanium, Hyatt Glob, IHG Plat, Hilton Diamond, Amex Plat
Posts: 438
Originally Posted by FlytheTail
I just received a reply from the hotel. Everything is fine and indeed the confirmation number did change. An excerpt from the E-mail:

Just curious if they confirmed that your SPG number was still associated with the reservation? Platinum line is having the same issues with my reservation for next week. While they could find the new reservation, they could not see the SNA's being applied or that my SPG Account was even attached--nor could they attach it themselves.

They said, that it might be attached, and the SNA's might be applied--but no way to know until the hotel responds to their inquiry.
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