6 Aug 2014, 8 pm EST, systems are down. Two agents separately confirmed that the ticket can be cancelled even AFTER the flight departs as long as the ticket is OPEN, i.e. not cancelled or used prior.
Some up thread reports about this, but does anyone have first hand experience of successfully cancelling a ticket AFTER the flight has departed? If true, that means one can use Lifemiles award tickets as back-up tickets until the flight departure time without worrying about being a no-show and not being able to get the miles/money back!!
Last edited by SingaporeDon; Jan 25, 2017 at 9:23 am