Originally Posted by
zagy
So... caught in the LifeMiles Cancellation FunZone again
Have an award ticket for August 6th SFO-PVR... but found and booked a much better connection for me: IAH-PVR.
And now want to do a cancellation of the first ticket.
The system is currently down, lady said she suggests I call back in 12 hours.
But she also said that if I can't cancel today, I have 1 year to request the miles back.
I know this was already mentioned in this thread but can't remember if anyone actually did this already (successfully of course
) and if it's really true that you can get miles back for a missed flight?
Called back again after 12+ hours... if you select LifeMiles during the automated selection, the system says: "the system is experiencing technical difficulties. Please call back later." after that it just hangs up
Flight is in less than 12 hours, so not a lot of time left BEFORE departure. If I really can cancel and get miles back AFTER departure then I have no problem with waiting a week or two until they fix their stinky system