Originally Posted by
starbuk
Resurrecting thread - if you call in to book, say, CX award will they accept another person's information for a ticket? This is different from the website where you enter the info yourself and I am wondering if the agents hassle you.
Why would agents hassle you? It's a benefit of the program to be able to book award tickets for anyone. And in my experience, it's just not an issue. Although, you might want to start out the call by saying you're booking for someone else, as some agents assume that the passenger is the AAdvantage account-holder and then have to back up when you finally tell them it's for someone else.