FlyerTalk Forums - View Single Post - Sheraton Grand Sydney Hyde Park, Sydney, New South Wales, Australia [Master Thread]
Thread: Sheraton Grand Sydney Hyde Park, Sydney, New South Wales, Australia [Master Thread]
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Old Aug 4, 2014 | 10:56 am
  #481  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by 3rdworldresident
dear lurkers,

i wonder why my booking at this hotel (next january) is not showing on my upcoming stay list. could you please find out what actually happened?

thanks in advance.

ps. sorry for my poor english.
My apologies for the inconvenience, but it sounds to me like the property recently underwent a property management system conversion. To find out why it is not showing up for you online, I would need to see the confirmation letter that you had previously. You can send it to the email address below or forward it to Corporate Customer Service at [email protected] and ask for their assistance.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
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