FlyerTalk Forums - View Single Post - W Leicester Square, London, United Kingdom [Master Thread]
Old Aug 4, 2014 | 4:36 am
  #177  
gav0106
All eyes on you!
10 Years on Site
 
Join Date: May 2012
Location: Phuket Thailand
Programs: HH Diamond, BA Gold, IHG Gold, Oman Gold
Posts: 1,043
Never Again

What a strange hotel. We were in for two nights.

Arrival no clear sign where to go, had to find staff to ask, maybe a sign saying check in 1st floor would help.
Same entrance for Fri/Sat night club, very off putting with lots of security and bouncers, not very welcoming.
The staff are all nice enough, but its just not a great look.

Check in was slow and painful, lots of mistakes including checking in someone else while we were in room. Had to ask several times to get mini bar and movies turned on, we left credit card for extras but they seemed unable to get system to work.
Room nice enough, but why no tea or coffee facilities. Had been told we were upgraded to Spectacular room, which should come with open pass for movies yet it was charging us.

Noise -
This is the downfall. Yes it is trendy and modern, but no hotel staff not all your guests do come to go the the club, some come for a nice quiet weekend. Even on high floor you hear the club till 0300. Noise from street is so so, the bass is more annoying, second night, Sunday was better. Monday am the building site starts up.

Good points - Gym, excellent as were the staff, breakfast, again great and products of high quality.


Given price, I shall not return. Was nice to try for a change and some will like it, just not for me. The noise is main issue.
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