Originally Posted by
italdesign
Fellas, I'm pretty sure the sign up bonus that I signed up for included 2 business class upgrades. However, I have searched my email for keyword "AirTran" and gone through all my snail mail and found no sign of it. I signed up 3 months ago and already got my 32 credits so I should have received the upgrades by now. Do you guys recall how you received it? If by email, who was the sender?
Also, was it sent to the email registered with AirTran, or the email registered with Chase (if different, which is my case)?
I called about the same upgrades and was told they can see them at their end and I need to call to use them. the info for the upgrades is on the back of the interest rate sheet sent with card under Business Class Upgrade. I never got any physical certificate as I assumed I would get