Hi
Studio will not work in 64 bit browser. So a newer laptop and microsoft surface are a nogo.
Ios and android phone and tablets(except older android models) work.
How to get to studio
Easier way is to open a browser once you connect to gogo inflight. Towards the middle of the page is a item concerning delta . Click on delta and it will take you to the movies and tv programs offered. Once you select , you will see how much it will cost you and on the same screen also show how to get it for free and as a first, international business or economy comfort. Passenger. If you are eligible for it to be free it will ask for your name and seat number. Once started you can continue it on another flight(you login is good for 24 hrs) no mater what the length. I was in two planes last week (1 fours
hours the other 50 minutes ) and was able to use studio on those flights. Both flights only had wifi and no other ife's.