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Thread: What Delta says vs. the truth
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Old Aug 2, 2014 | 6:32 pm
  #53  
sethb
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Originally Posted by clr4t8koff
Missed meeting, even though DL assured me we'd arrive by 11:30 to catch ride to meeting. Even had PM desk protect me on the next DTW-NYC flight and trusted them. Arrived at 11:46, colleagues had already left for noon meeting and the Supervisor I just spoke with at the PM desk refused to refund this under 'trip in vain' even though I was promised if I took the flight I'd be to IAD by 11:30. Now I'm stuck in IAD.
If you didn't get a refund for Trip In Vain, I'd recommend a credit card chargeback for that.
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