FlyerTalk Forums - View Single Post - Shame on you US Airways
View Single Post
Old Aug 2, 2014, 10:07 am
  #9  
austin_res
 
Join Date: Jan 2006
Location: Austin,TX (AUS)
Programs: AA, UA
Posts: 767
Originally Posted by EWRfflyer
Am I wrong?

I was denied boarding on a flight from CLT to EWR. My daughter and my flight from PHX was late taking off due to a faulty indicator light in the cockpit. This delay was about 20 minutes. I only had a 30 minute window to make my connection. I asked US Air when booking if this was enough time and they stated I would be fine.
The only thing you did wrong was booking an itinerary with a 30 minute connection. While it may technically be a legal connecting (hence the US Airways response it is enough), that is extremely tight and leaves no room for error. As you found out, any problems with the first flight and your connection is hosed.

The agent stated the flight delay was weather related, which it wasn't and I was not entitled to any hotel or food and I was on my own.
Airlines will try to blame any delay on weather, no matter how unrealistic, to avoid having to provide compensation (read: costs to the airline).
austin_res is offline