A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,466
Check the US CoC to see whether they are obligated to provide hotel and meal vouchers when a connection is missed due to a mechanical delay. If so, then escalate or report the issue to DOT. [Did the GA, FAs or pilots on your delayed flight announce the reason for the delay, did you ask an employee individually, or did you just overhear conversation among crew about the delay?] Airlines should not get away with lying about the reason for a delay to avoid paying compensation or providing meals and hotels to passengers who miss legal connections as a result.