I welcome "TheBetsyHotel" to FT. Generally we do allow one post from a management representative to introduce themselves to our members and I will take the post above as doing such. After that, I'd expect that your posts are either in response to a specific issue or provide important information not generally available from other sources, such as your website.
Of course, you are also always welcome to participate as a regular member and comment on your personal experiences at other luxury hotels, should you so desire!
Again, welcome.
RichardInSF, moderator, luxury hotels