FlyerTalk Forums - View Single Post - Help - stuck on Heathrow Express and going to miss my flight [AA from LHR]
Old Aug 1, 2014 | 9:14 am
  #20  
paul4040
10 Years on Site
 
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,700
Originally Posted by LondonElite
HUCA, actually don't bother and do this at the airport. AA is in control of this ticket now, not Expedia.

I believe he is suggesting that you properly document that the HEX was the reason for your delay.
Indeed. Expedia won't be able to do anything at this point.

Make absolutely sure that you retain your ticket and don't give it to anyone else. Take a photo of it on your smartphone. This is your "proof" to an insurance company or airline of the delay.
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