Originally Posted by
fly747first
In the past, he also made many mistakes that pretty much led US Airways to have a small pool of frequent flyers and a terrible F product for many years that no one was paying for. Remember plastic cups in F and trying to sell soft drinks in Y? That was all him.
Of which he changed courses on both. He was also the one that put lie-flat, all-aisle-access J seats on his widebody fleet before AA did.