FlyerTalk Forums - View Single Post - Hilton Confirmations Not worth the email they are sent with
Thread: Hilton Confirmations Not worth the email they are sent with
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Old Jul 31, 2014 | 4:44 pm
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controller1
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Join Date: Jan 2009
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Originally Posted by planodiver
Hi All

Long time reader first time poster. In a nutshell

I booked a hotel online got the email confirmation and 3 months later get an email informing me that the reservation will be cancelled if not paid in full. In other words a peak weekend and somebody forgot to change the program. Like most who seem to post here I have been around the block a few times and have been a diamond with Hilton for 7-8 years in a row.

The Honors desk useless

I have begun cancelling reservations and rebooking. Starwood seems like a better program. Certainly a better points exchange to AA. I'm just pissed that since I made that reservation I have had 25 stays...since February.
First of all, welcome to FT.

Does your email confirmation indicate you must pay a certain number of days prior to arrival? If not, Hilton should honor the confirmation.
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