Originally Posted by
NATinCPH
I am not sure how you got such impression, since I clearly said that we made an actual booking for CPMR, we did not 'look at prices' for it. Therefore, had the information about travel restrictions been communicated properly, we would have just kept the original 100 euro booking and not been forced to make a new, 50 euro more expensive reservation.
In my opinion, just because the issue in question is not unique to one car rental company, it does not make it acceptable nor should it stop the customers communicating that this is an inconvenience or suggesting a potential solution.
Your indcated in your original post you booking is a PTMR since you saw a decent upgrade price. You indicated that the agent informed you PTMR can not be driven to Poland. You may have believed you booked CPMR and upgraded to PTMR but in reality you had a PTMR booking not CPMR.
In any case, you indicated you will never book with Sixt again and I'm telling you that you will have the same issue with any other car rental agencies with this particular issue if you book via their website.