FlyerTalk Forums - View Single Post - Hilton Revolutionizes Hotel Experience with Digital Check-In, Room Selection & Custom

Jul 29, 2014 | 5:10 pm

#63

BobH

Join Date: Jun 2005

Location: DTW/FNT

Programs: Delta (nee NW), Hilton Diamond. IHG (PT)

Posts: 4,823

Quote:

Originally Posted by HHonorsRepresentative

Hi all,

I know many of you have been discussing for a couple days now, but to officially confirm:

--- snip ---

I see there are a lot of questions in this thread already, and I’m working to get some clarification. In the meantime, if you have any other questions for me about these new digital tools, let me know. Please note that it may take me some time to get the answers, but I’ll do my best to get you the right information as quickly as I can!

Thanks,
Anthony

This raises the issue of whether Hilton ran any focus groups related to this issue and were the people in those groups properly selected.....

If not. the info is this thread should be sent to the people who should have done that work.

Bob H

Last edited by BobH; Jul 29, 2014 at 6:36 pm

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