Originally Posted by
Himeno
I once asked CX to quote a trip. They refused and tried to send me back to QF because "they are the first carrier". They priced it when I started quoting fare rules back at them and stated the booking tool sends to first carrier due to a technical limitation, not a rule.
I have ticketed XONEX (1st segments are BA) via CX ticketing office several times. The last one was March 2014.
BA ticketing office has refused credit card transactions above some amount (aprox 600,000JPY) over the phone.