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Old Jul 29, 2014, 12:35 pm
  #12  
astroflyer
 
Join Date: Jul 2010
Location: WAS
Programs: UA Silver, Marriott Titanium, Nexus, GE
Posts: 2,123
It's funny how even a small shift in tone can make a difference. I was recently screened at Heathrow and I alarmed the metal detector. (I can always wear my belt in the US without it going off, but I forget that doesn't always work overseas).

The security screener politely says:
Excuse me, sir. Would it be alright if I search you?
He proceeded to very politely describe where he would be doing, etc.

Can you ever imagine a TSA agent initiating a pat-down that way. It's always delivered instead with phrases like "You need to..." I think a mere change in tone could go a long way to improving security...it certainly made me want to cooperate more.
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