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Thread: Hilton Revolutionizes Hotel Experience with Digital Check-In, Room Selection & Custom
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Old Jul 28, 2014, 7:25 am
  #3  
controller1
 
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Originally Posted by Voodoo Daddy
Sounds great, until front desk staff arbitrarily decides to move your reservation to another room, as they do with OLCI currently. I'm predicting an implementation nightmare.
Agree. I stopped using OLCI after my third attempt because the room selection only stuck once.
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