I stayed here early july with family, some things to note,

transportation- I wouldnt recomend paying for a service because you could rent a vehicle for much less If I recall rates were 200 each way from the San Jose airport . I paid 450 +- for 5 days in a nice car at national with the special insurance. If you have a cc with that has a primary and cdw/ ldw you technically dont need insurance but would need some proof because costa rican law mandates you have it.

if you plan on staying at the andaz papagayo DO NOT have a flight to SJO airport which is san jose thinking it is close, We had a 4-5 hour drive but me and my family enjoyed every minute of it. If you prefer a shorter drive go to the liberia airport although AA doesnt fly there to my knowledge.

We used my tmobile phone as a basic gps due to the free world wide data, it was a life saver although I frequently got edge/ slow 3g speeds. I strongly recommend having a form of gps, And the streets aren't marked like usa.

The property was beautiful and the employees overall were very nice, I sugggest going down to the beach and enjoying the complimentary kayaks/ stand up paddleboards on the water below the property.

Food can be very expensive ! And your in a very remote part of the country so your practically held captive to the prices and I recommend bringing non perishables. It came as a surprise to me that costa rica had a 10 % sales tax and a 13 % mandatory tip for food so already there you have a 23 % surcharge in addition to whatever you order.

I dont recomend staying at this property at the cash rate due to the resort fee & exorbitant taxes But is a great value on points !, And if you request a roll away I think theres a additional 75 dollar charge on cash reservations, but my stay was on points. Overall this is a great property with some small negatives to be taken into consideration.