FlyerTalk Forums - View Single Post - Is LGW baggage reclaim getting worse?

Jul 27, 2014, 8:34 am

#55

lorcancoyle

Join Date: Feb 2010

Location: London

Programs: BA GGL (for now) and Lifetime Gold, Marriott fan thanks to Bonvoy Moments

Posts: 5,119

I hope BA have a pretty punitive contract when it comes to service levels - or if not that they get an improved legal team (didn't they cite contract terms for some of the BS issues at T5 lounges after switchover?)

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