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Old Jul 24, 2014, 3:41 pm
  #11  
smilinganddialing
 
Join Date: Apr 2010
Programs: AA Platinum, Hyatt Platinum
Posts: 731
Originally Posted by Kevinccl
I don't know when they started this. Last year I booked ORD-JFK-HKG-TPE, TPE-HKG-ORD, ORD-PHX. All tax came as $35 only. So I was quite puzzled when I was told the total excluding the phone support charge was $106.5 even if factoring the HKG departure tax due to my overnight connection there. The agent couldn't explain. The email replied from customer support didn't make too much sense either. So I am glad to find out the real cause and understand how some tax charges work.
+1

FWIW, UA awards weren't adding this HKG fee as of two weeks ago when I was comparing ORD - SIN awards.

On the one hand, AA not offering all partners online leaves some availability for those of us who are more savvy, but getting tickets to price with the proper taxes is painful. Add a lap infant and you might as well down a bottle of your favorite legal poison before you dial in.
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