Originally Posted by
thucanhho
I know this is harsh, but why would you expect recognition for platinum status that can be obtain for $75 with the Hyatt CC when most Diamonds are spending thousands.
I don't know that how much someone spends to achieve status is really relevant. Everyone has different budgets, priorities, loyalties to different programs, etc. Status is status no matter how it was earned, and the hotel did not deliver.
If Hyatt wants to give CC holders another reason to cancel the card, not delivering on the promised benefits is one way to go about it.