FlyerTalk Forums - View Single Post - Delayed Baggage - surprised
View Single Post
Old Jul 23, 2014 | 2:36 pm
  #3  
dgreen12
10 Countries Visited
1M
40 Nights
20 Years on Site
 
Join Date: Nov 2001
Location: GEG
Programs: Marriott Titanium (Lifetime Platinum,) Lifetime SkyClub, AS Atmos Platinum
Posts: 2,515
If your bags were in fact left behind, I don't think it's unreasonable to ask for some sort of compensation.

I'm not sure, though, that asking for the overweight bag fee to be refunded is the best way to go --- the bag is still overweight.

The better way might be to write in to Customer Care (afterwards) talking about the inconvenience of having the luggage left behind as an AA/DL elite, etc. etc. etc.

I would expect that you would get more than $50 in compensation for that inconvenience --- and it would likely be in the form of discount codes to use for future travel (which may or may not be of any benefit to you, given that you fly AS infrequently).
dgreen12 is online now