I have been blown away by the travesty that is the Taj Inner Circle membership program.

I tried redeeming "online" for some credit certificates and for a cash and points redemption, after earning a lot of points from a stay at Taj Exotica Maldives.

Firstly, they told me they can't send any credit certificates to anyone outside of India. Wow. They have to mail these things instead of giving an online credit? But MORE IMPORTANTLY, so non-Indian members might as well forget about this program since Taj can't even send them their rewards!

Secondly, despite wide open availability in September at the Taj Rambagh, they have told me that they can't fulfill my Points & Cash reward booking.

Thirdly, there has been about a dozen emails from them, including several that don't make any sense, and I am dealing with a new person at every juncture with a general email address.

They have surely shown me to not bother with this program whatsoever. What a shame.