Originally Posted by
jyeunggg
Unfortunately, unless I'm mistaken, I think you've missed to boat on this one. The eligible period for those 12 stays is 60 days from your start date, but I believe the diamond status is granted to you until the end of the month that those 60 days ends (July).
Thanks. My email says before July 31, 2014. Otherwise, I would have finished within 30 days. My current diamond status shows it will ends on July 31. I sent an email to confirm already. No replies yet. Normally, how soon will the custom service respond?