This has happen to me several times... You send a message via the customer service link provided on the homepage of Hyatt.com and you never hear back from anyone... I sent a message about a hotel last January... I did not get a reply until April.
Where I work.... this is unacceptable!!! and should be at Hyatt
Originally Posted by
HotSwap
Any luck from anyone? I have had the same issue with the web form and I have already tried the GM but no response. Seems like Diamond members don't mean much anymore at Hyatt.