Originally Posted by
Majuki
The problem with a template is that each issuer has different forms when filing a dispute.
For the most part, I think the information necessary to file a dispute is the same regardless whether there's a different form format between BofA, Citibank, Chase or some obscure credit union.
It's probably the same fields: your name as written on your credit card, your account number, purpose (reason code), date of transaction, attach copy of receipt in dispute, memo field. Surely they're not going to ask you the name of your father's brother's nephew's cousin's former roommate.
Originally Posted by
Majuki
But I understand as a matter of practicality issuers will just eat the charge for small amounts, probably similar to fraudulent charges. I don't know what the threshold would be though to file a chargeback.
But as soon as the issuers start realizing that more and more people are asking for 34 cent chargebacks, it ends up becoming a large amount overall. 34 cents times one million people filling DCC disputes every day adds up to $124 million in chargebacks per year. That's the level we want to go to: to make them realize how big the figures are through power play by the numbers.