Called in today to have seats assigned for 3 bookings, quite inconvenient if you ask me. (Though I got straight through to a more than efficient agent, so it wasn't too bad ^)

I enquired whether this was a permanent arrangement, or if it was going to be fixed anytime soon, the answer I got was frankly quite ambiguous... All I was told was that "the system does not recognise OW Sapphires/Emeralds".