Originally Posted by
azzurro
As far as knowingly and repeatedly breaking the law... did anyone reading or posting drive over the speed limit today? Yesterday? Will do so tomorrow? Human nature causes many to obey the laws that serve them and disregard those that don't (not addressing the right or wrong of that). And I think speeding is more dangerous than not being on top of a refund until requested by the customer.
Yes, I know that some *may* effect large scale change with grass roots efforts, such as getting every DOT violation to be reported, but FT is such a small part of the bigger picture that I don't see us having the ability to truly effect larger scale change in that regard. If you do, great. I respect that but I am content to take 5 minutes to request a refund and move on with my life.
I can already hear the responses - we are letting them take advantage of us and they will continue until they are forced to change. Got it. Best of luck to anyone who wishes to attempt to achieve that result. Really, nothing negative here. Just don't talk to me about driving the speed limit, lol.
Exceeding the speed limit is a rather poor analogy. I'm not withholding money that is not mine when I drive over the posted limit.
In any event, it seems that perhaps you are unaware of the ease of filing a DOT complaint. The form is right here:
DOT Complaint Form. In most instances, it's quicker than arguing with UA.
And I would respectfully disagree that it is a pointless exercise. They will get fined again if they don't clean up their act.