Originally Posted by
mahasamatman
I was just told that they would consider matching a competing rate, but that all price matches are non-refundable even if the other rate is fully refundable. Have others experienced this as well?
If the information you were given is correct, it certainly is a new policy. I`m 99% sure the Fairmont rate used to have the same T&C with regards to refundability / non-refundability as the rate matched.
Just curious, did you call the Fairmont res line or in-house reservations?