I spoke to Beata (she is a real person) and there were apologies. The claim is that they saw this as something people would do no more than 5 times a year. She apologized for the tone of the letter and that had they not been so flooded we all would have gotten phone calls clarifying the legitimacy of the orders. I asked if I could order in the begining of the year when I flew to the Caribean. She was non-commital - maybe after a couple of months. So there may be hope that we are not black-balled forever. I told that she underestimated the frequency with which many people travel and that we don't want foreign currency which would have to be changed again if we don't use. So, I think each and every one of you should call Beata and tell your own story instead of thinking YOU did something terribly wrong. I believe that they plan to change the web-site after they are sure that they don't have any Y2K problems.

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DtG