Originally Posted by
JohnAx
That leaves a lot of room for error, especially since it seems aa is using some arcane software (or leaves it to the agent to do by hand?), and is part of the reason it often takes them days to price what should have been a two-minute lookup (for the example one-segment addition).
Why does it take AA days to get prices for these tickets? I made a change with CX, via email, last year (shifted a stop in ATL to RDU) and they came back with the fare adjustment (US125 + tax changes) in about 30 mins.