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Dynamic Currency Conversion (DCC) [2014-2016]
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Jul 17, 2014 | 8:08 am
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percysmith
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Quote:
Originally Posted by
Majuki
Perhaps my post about ATMs wasn't too much hyperbole! I remember the ATM I encountered presenting a warning type of message for those who are smart enough to decline the first attempt at DCC. It said something like "By declining this exchange rate you are subjecting yourself to the market rate, and your bank may charge fees that we can't control." Furthermore, the prompts are designed in such a way that avoiding DCC involves hitting no/cancel/decline on the left side of the screen whereas accepting DCC has language such as next/continue/yes/accept/ok on the right side of the screen. This is usually after a few prompts of hitting "yes", so the designer of this user interface already has the user getting to hit next/continue/yes/accept without thinking about it. It's absolutely sickening, and the vast majority of people fall for it and they never know they got screwed.
I'm waiting for the first ATM bank to DCC without asking.
percysmith
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