Originally Posted by
YuropFlyer
Yes - I've had this at several ATMs across Europe. Total dump. I know what I've to click, but by the wording, 95% of users will click the wrong one.
Totally disgusting..
At ZRH airport, the new checkouts also have DCC by default (huge flag of customers country and sign "your own currency for best rate", tiny little "CHF" without flag to choose from) - I'm always telling them to choose Swiss Francs and trying to explain what scam DCC is in a few sentences, I've had people being genuine interesting in it (those I usually guest into the lounge whenever possible afterwards) but most seem to not care about it.
Has the DCC offer been only at airports, or have you seen regular banks' ATMs offer this too? I've only seen it so far at airports, and I read the screen very carefully to make sure I didn't accept the wrong one. I know that my previous post had some hyperbole, but as you put it that it's set up so 95% of people will accept the wrong one.
At ZRH, is this an offer at the duty free shop or practically all stores within the airport? The most recent example I saw was at a duty free shop in Australia, but the checkout screen gave both flags equal size (US and Australian flag). It didn't really explain what it was, and most people would fall for the trap. I was explaining to someone just the other week who had commented, "Oh you don't even have to pay in euros anymore! I could pay in dollars. That was so cool!
" That expression turned from one of happiness to righteous indignation
after I explained that she had been cheated big time on the exchange rate. She also had been using a card with a 3% FTF, so she had gotten hit with that in addition to the DCC, resulting in charges 7-8% higher on everything where she had gotten DCC.