I spoke with Beata this morning briefly and she was supposed to get back to me later in the day but never did after she could review my file; I never did anything but order travelers cheques using another bank's credit cards; no phony names, apartment numbers, etc. But I still received "the letter" yesterday. If they cross-referenced addresses with Chase accounts, they'd have easily seen that I have 3 accounts with Chase and have been doing business with them close to 20 years now..

The gist of our brief conversation was that they were dumping customers because of Chase's perceived fraud problems with anyone who apparently ordered more than one travelers cheque order. She claimed that they were calling all customers to say an order was not being shipped or they were being dumped because of suspected fraud but I received no call, and there was no fraud.

I'll post what happens when I do finally hear back from her. I expect to be reinstated since I'm a long-time Chase customer and there is no fraud going on here; or I will cancel my Chase accounts..