Originally Posted by js80

Here's something new (at least to me):

Opened a new account yesterday (admittedly, my 3rd account with same name, address, and social). Added a withdrawing bank account (not a duplicate of what's associated with my other AP accounts). Added a CC (never used before with any other account). Attempted to send $600 to my wife's account. A few hours later I received an email titled "Account on hold - Response Required."

The email went on to say:

"Unfortunately, we are currently unable to process your transaction(s). As part of our verification process, we request that you fax us a copy of a recent credit card billing statement confirming the name, address, and telephone number associated with the credit card presented for your transaction."

It later went on to say:

"At this time, your Amazon payments account has been placed on hold. This means that you will not be able to access your transaction information online. Please do not initiate any further transactions or open a new Amazon Payments account until the billing information associated with your credit card has been verified."

A subsequent email notified me that my payment has failed.

I did NOT receive a "payment failed due to multiple accounts" email as I have in the past, so it appears that the multiple accounts is not the issue (at least for now).

Anyone have any experience with this type of request?