Hi SJC,
Thanks for your post. Due to a few small glitches, some tracking may not be displaying at the moment. Please know that we’re working on this and that there is no problem with data integrity. All of your info is safe and sound so if you have any questions feel free to call our Karma Advisors at 888-695-4678.
And please note – suites were never guaranteed, but often given if available. That hasn’t changed!