The new website is incredibly slick! I love it.
In terms of the biggest changes that I see for IC members:
- Suites are specifically excluded in the room upgrade, which would be a massive devaluation, if true. This alone would probably kill the program from my perspective, although I somehow doubt that they would gut the suite upgrades, which were the #1 competitive advantage of pre-Karma IC (dare we call it pre-K vs. post-K for pre v. post Karma?)
- Inner Circle requalification drops to 14 stays, but increases to 40 nights
- the Welcome Amenity T&C is changed slightly, removing the reference to 'two' and sticking with the simpler 'favorite snack and beverage.' Unclear if this is status quo, or an improvement, or a devaluation
- Late check-out priority is written into the benefits. This was never a problem for me before, but nice to see it there.
- GREATER REWARD AVAILABILITY!!!! HALLELUJAH!!! This would be huge. I'm interested in what it means.
- VIP restaurant reservations. This is useful to me, as I've frequently had mix-ups on the Chef's Treat through the normal channels.
Net-net, I think the two important questions are: has the unwritten policy of best room (regular suites included; speciality suites typically excluded) upgrade changed? How does increased award night availability work?
I'll be in Dallas later this month. Planning to stay at the Fairmont, but I could switch to one of the Kimpton properties. I'll keep an eye out for early reports to see how IC members are reporting the immediate changes (if any).