I feel that Chase is a little like managed care in the health care industry. You have a benefit, but they want to deny you getting it. No fictitious names were used. Just because four independent people live in the same building should not deny their right to purchase whatever is being sold. Each had their own phone number and credit card. Their only crime was to have the same street address. Heaven forbid that roommates would want to make this purchase. I have not cashed in any of the travelers checks and plan to use them for my vacation in one week - what isn't used will then be cashed in. I would have considered doing business with Chase - which I believe is the point of their web-site to expand beyond NYC, but this and visiting the recommended website ChaseSucks has convinced me that it has VERY poor management. Yuck

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DtG