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Thread: Marriott Reward Redemption ??
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Old Jul 15, 2014 | 3:22 pm
  #9  
mindrisa
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Join Date: May 2012
Programs: Marriott Titanium; UA 1K; Hertz Presidents Club
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Originally Posted by rflor
I agree it is a fantastic deal, but it leads to two dumb questions about Marriott's IT system:

1. Why not tell me how much an "upgrade certificate" costs during the booking process (or at least as far as I got before hitting cancel)?

2. Even more basic...why not just say up front that 3 nights will cost 135,000 points instead of 105,000 and not mess with the whole upgrade certificate terminology at all?
Answers:

1. Marriott IT sucks.

2. Marriott IT sucks.
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