FlyerTalk Forums - View Single Post - I don't even know how this happens [Mauled luggage]
Old Jul 15, 2014 | 10:50 am
  #26  
TrompeleMonde
 
Join Date: Mar 2013
Posts: 25
Update on this - they got back to me on compensation very quickly - within 24 hours of submitting the claim.

Naturally they knocked money off the total claim - but offered only 50% because I don't have receipts. Since many of the items are not items you would typically keep receipts for such as clothes and shoes this is a little annoying. What they are offering won't cover the cost to replace.
TrompeleMonde is offline