Originally Posted by
reeg2
It's pretty easy to see this as theft from the OP. If you invite someone into your house and they walk off with your possessions, that's still theft, right? You don't lose standing simply because they didn't smash a window.
Why does the OP have no recourse against someone doing precisely the same thing? AA should just refund the 50k miles and be done with it. Change the passwords, remove the cc info and move on.
No one is denying this is theft but blease explain how AA is responsible for this theft. If someone breaks into my house and steals money (or possessions I bought with that money), it's not up to my employer (who gave me the money) to reimburse me for what was stolen. The
THIEF should be the one reimbursing me.
Originally Posted by
reeg2
Before contacting AA again, please seek help with your message. I understand when English is not your native language, but your postings here are hard to follow. You need to be clear and concise with AA that you did not book this award. It was not authorized by you and your credit card company has already followed through on refunding the fraudulent charge. You expect AA to do the same for a loyal customer.
OP needs to demonstrate that it was AA's fault in allowing the award to be fraudulently booked. Since OP already admitted to giving away account information to the (now ex) girlfriend, that's going to be hard to do. The person who should be reimbursing OP for damages is the ex-girlfriend and the shady friend. Or are you suggesting OP go after AA because AA has the deeper pockets and that would be the "easier" route, even if not the "right" one?