Originally Posted by BobbySteel

Thanks for the response. It's definitely the little things.

For example, regardless of desktop or mobile, for all my searches I select "exclude codeshares." In fact I'm not sure any award searches (or upgrades at least) where you'd want to include codeshares. On what airlines is a codeshare upgradable?

For time zone, it's not the format I care about, it's when the actual day ticks over. In the UI, you could use the browser timezone to do this better vs using a single server-side date determination.

For the problems w/ mobile, pick a high frequency route like LHR-JFK. Search for a particular flight late in a particular period like 3pm. BA codeshares often come up and if only a few are returned, I can't see the particular AA flight I wanted to see. This happens intermittently as the # of results returned varies due to reasons I cannot understand.

Example:
On mobile site, pick "Morning" JFK-LHR on just AA.
Flight 104 is the seventh result. And often it doesn't show award inventory on that high a result #, but only shows the first few results. Of the 6 above, all but two are useless BA codeshares. Choosing "early morning" moves 104 to ninth place with more BA garbage.

I just ran a query for early AM today on the 14th. This was the result from mobile, which is also useless as it's not even returning flights for this morning (I'm running this at 8am London time for JFK morning flights):

AA 100 JFK 6:10p → LHR 6:20a
C1
Expanded
AA (BA) 6133 JFK 6:40p → LHR 6:35a
C7
Expanded
AA (BA) 6139 JFK 7:00p → LHR 6:55a
C7
Expanded
AA (BA) 6141 JFK 7:30p → LHR 7:30a
C7
Expanded
AA 106 JFK 7:30p → LHR 7:45a
C7
Expanded
AA (BA) 6137 JFK 8:40p → LHR 8:35a
C7
Expanded
AA 104 JFK 8:45p → LHR 9:00a
C7
Expanded
AA (BA) 6212 JFK 9:30p → LHR 9:25a
C7
Expanded
AA (BA) 6135 JFK 9:50p → LHR 9:55a
C7
Expanded
AA (BA) 6145 JFK 10:55p → LHR 11:00a
C7

The BA flights should not even be here and the date is screwed up on mobile it seems.