FlyerTalk Forums - View Single Post - AC Posting wrong miles to Aeroplan
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Old Jul 13, 2014 | 8:37 pm
  #25  
loosegoose
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Join Date: May 2014
Programs: AC,BA,CA,SPG,ICHG, HERTZ
Posts: 196
Originally Posted by PointWeasel
The irritation by many is for the previous flights that have not been retroactively corrected. I am one, and there are many others.
Why the cardiac arrest over a mistake that will be corrected. If it changes your status or makes you miss the next e cert accumulation you can call AC and explain your situation. I have never seen them NOT react positively to a situation like that.
Fact is it was an IT screwup and it will be corrected. My bank has made them, very few admittedly, among other institutions I deal with so it does happen. We don't live in a perfect world. I'm sure that if the mistake was in your favour you wouldn't notify AC as statistics seem to indicate.
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