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Old Jul 13, 2014, 12:01 pm
  #39  
daniellam
 
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
Originally Posted by Pierre&Cédric
We always request the hotels we are staying at to arrange transportation from/to the airport. The result is that we almost never suffered from the check-in/out time policy.
That's exactly what I did. When I got to the hotel, the manager greeted me as I stepped out if the car. He apologized and told me that the previous guest hasn't checked out yet so they will put me in a temporary room.

What do you expect them to do? Boot the previous guest out of their suite before their 24 hours is up? If I was the other guest I wouldn't be too happy either. We are talking about suite categories where there are a limited number of physical inventory available and they are still occupied.

I find that sometimes the only way to guarantee that you have a suite available when you have an early morning arrival is to book the arrival for the previous night as well.

Last edited by daniellam; Jul 13, 2014 at 12:11 pm
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