I placed an order for me, and aftaer two days, for my daughter, husband and father. All on different credit cards, and phone numbers, but the same address and different "apt.#s" I got all four orders but my daughter and husband were each sent "the letter" dated the day of their order, but their order arrived the next day. I ordered again for myself after waiting the 7 days and got my order, but the orders for the other 3 family members never arrived. My father hasn't yet received a letter. I have not cashed any of the travelers' checks so they do not know that they aren't for a planned vacation (which some of them will be). I called and spoke to a Neville Francis who asked me to fax the letter to me so he could find out what it was about (FAX is 516-828-4242). I have not yet heard back. The tone of the letter is awful. They could give their reason instead of writing a later like that. How much "reviewing" could they be doing the day an order comes in. Any why can't people order checks in their own name just because they live in the same "building?" I placed an order for my father who did not yet get a letter. I don't know what will happen when I wait the week and order again. Thanks for posting this as I was afraid to go back to the original post with all the "just let it die" messages. Misery sure likes company. I'm glad I wasn't the only one. Feels less personal.

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DtG