Originally Posted by
tuolumne
United was a big airlines with a big fleet, transitioning liveries a handful of years after 9/11, SARS, Ch.11 protection, and thus doing it slowly during maintenance checks. What would you have them do, reduce regular maintinence procedures because it didn't have the same color? Not to sound trite, but "your airline" never had to deal with these problems, as they were using a livery designed in the late 80s.]
How does an old livery change anything? CO was a great SMALL airline before the merger, who treated regular customers well, and elites a bit better. UA was a mess LARGE airline who treated elites GREAT and non-elites HORRIBLY. That doesn't make 1 better than the other. If the CO route network works and you're not elite, CO! If CO doesn't help and you're elite, UA! Anything in the middle - half a dozen of one, six of the other.
And honestly, I couldn't care less what it says on the plane. I care how the CS reps treat me. I'd rather the elite treatment of PMUA and the non-elite treatment of PMCO. Instead, everything sucks, and somehow that's because of SHARES and the CO livery?
