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Old Jul 10, 2014, 10:01 pm
  #473  
ll22949
 
Join Date: Dec 2004
Location: San Antonio, TX
Programs: UA 1K, Hilton Honors Diamond, Starwood Platinum Preferred
Posts: 288
Thanks

Originally Posted by Letitride3c
What device/smartphone were you using during this time and did you re-check APN settings? From the GSM Arena Frequency Chart: - HONG KONG
2G capabilities - GSM 900, GSM 1800
3G capabilities - UMTS 850, UMTS 900, UMTS 2100
4G capabilities - LTE 1800, LTE 2300, LTE 2600

Many smartphones used in the Americas do not have UMTS 2100 band enabled and so you ended up in 2G/Edge or GPRS band/speed - which in the old days using Moto Q's or early WinMobile devices, were adequate for email, maps & light browsing (as least in HKG.) Traveling abroad, I carry a spare/backup phone with these frequencies to take advantage of better speed, paid or otherwise. Do you recall what network/carrier you're on ?? (smart/iphone5 or tablet ??) >> PCCW, 3's, or, Peoples/China Mobile, etc.

An inexpensive Moto G for Global GSM usage would be a good choice for access.
Networks - Moto G
US GSM Model:
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 1700 (AWS), 1900 MHz)
Global GSM Model:
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS/HSPA+ up to 21 Mbps (850, 900, 1900, 2100 MHz)
Requires a microSIM card (not included)
CDMA Model:
CDMA/EVDO Rev A (850, 1900 MHz)

Networks - Moto G with 4G LTE
US GSM Model:
4G LTE Bands 2, 4, 5, 17 (1900, 1700, 850, 700 MHz)
GSM/GPRS/EDGE (850, 900, 1800, 1900 MHz)
UMTS (850, 900, 1700, 1900, 2100 MHz)
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Thanks! I was using an iPhone 5S. I know in Hong Kong it was China Mobile.

I am always amazed at what I learn from this site. I will look into picking up a 2nd phone. I could have sworn that I had better luck in Singapore with my 5S the last visit. Since I was only in Singapore and Hong Kong 2 days each respectively, it wasn't worth it to buy a SIM. Had I been there longer would have definitely purchased one. Thanks again for the response.

Last edited by ll22949; Jul 10, 2014 at 10:03 pm Reason: Adding something I missed.
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